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How Does the Equalized Billing Program (EBP) work?

Based on the billing history at the service address, we will calculate your equal payment amount, which will be billed monthly for eleven (11) months. In the 12th month, we calculate the difference between the actual gas charges and the payments received. If your charges were more than your payments, you will be billed for the difference. If you actual charges were LESS than your payments, a check will be mailed to you.

Current Customers on Equalized Billing Program (EBP)

If you are already using the Equalized Billing Program (EBP), we will analyze your account after the reconciliation bill in May. If changes are needed, we will adjust the equal payment amount accordingly. The revised payment amount will be shown on your billing statement following the reconciliation. If a refund is due, the amount will show on your final billing and a check will be mailed to you.

How Do I Enroll?

Enrollment in the Equalized Billing Program (EBP) takes place in May and billing begins in June.

Call our customer service department at (803) 323-5304 AFTER you receive your May bill.   We will generate the estimated payment and mail you the plan for your review and authorization. You must sign the plan and return it to us before the equalized billing plan can be activated on your account.





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