The leading cause of pipeline damage is external force that occurs during excavation activities. Most damage is preventable. Any digging project that requires a shovel, requires a call to SC811. Submitting a locate request to have underground utility lines marked is a free service to anyone doing large or small digging projects, and it’s the law.
SC811 is available to take your locate requests Monday through Friday, 7:30am to 5:30pm, excluding holidays, and is open 24/7 for emergencies. Once the request has been made, SC811 notifies the member facility operators who are responsible for having the lines located. Allow 3 FULL WORKING DAYS (not including the day of the call) before starting the proposed work.
Once lines have been marked, dig carefully allowing a 24-inch tolerance zone on either side of the markings. Always hand dig to expose facilities in the tolerance zone.