EMERGENCY CONTACT # 1-888-609-9858
Pipeline leaks are rare, but can occur. Natural gas is non-toxic, colorless, odorless and lighter than air. An odor is added to help you detect a potential gas leak. Because there are potential hazards associated with natural gas including fire or explosion, remember these safety tips:
Know the Signs of a Natural Gas Leak:
Because natural gas in its natural state is odorless and colorless, a harmless, non-toxic, sulfur-based odorant is added to give gas a “rotten egg” smell to make it more easily detectible.
Escaping gas affects the nutrients in the soil, so discolored soil or dead vegetation near a pipeline may indicate a leak. Dirt and and debris blowing in the air — or persistent bubbles in streams, ponds or wet areas are also an indicators of a gas leak. Flames indicate the gas has ignited.
Natural gas leaks make a hissing or high-pitched whistling or roaring noise.
What to DO if you suspect a leak:
- Leave the area immediately
- Warn others to stay away.
- Call 1-888-609-9858 once you are safely away from the area.
What NOT to do if you suspect a gas leak:
- Do not try to turn natural gas valves on or off.
- Do not turn any electric switch on or off; this could ignite the gas.
- Do not use a cell phone, garage door opener or flashlight or any other device that could create a spark.
- Do not smoke, use a lighter or strike a match.
- Do not start or stop nearby vehicles, machinery or other things that may spark
In case of EMERGENCY:
If you or a contractor should accidentally come into contact with a gas pipeline or even the marker tape or tracer wire, please take IMMEDIATE action to protect the public and property, then call PEG at 1-888-609-9858 who will dispatch qualified personnel. Take action to minimize hazards and cease all activity in the immediate area of the damaged utility until authorized by PEG.
Yellow pipeline markers are positioned along most pipeline routes, however there are pipelines located inside city streets or highway right-of-ways that are not marked. It’s a federal crime to deface, damage, remove or destroy any pipeline sign or right-of-way marker. While the markers are very helpful to indicate the presence of pipelines in the area, they do not show the exact location, depth, or number of pipelines in the right of way. Don’t rely solely on the presence or absence of a pipeline marker. Always call SC811 to have underground pipelines marked. It’s a free service, and it’s the law. Contact PEG at 1-888-609-9858 if you have any questions regarding a pipeline right-of-way.
A pipeline right-of-way is the strip of land over and around a pipeline. Right-of-ways are kept clear of obstructions to enable the gas company to safely operate, inspect, maintain and repair its pipelines. It’s important that property owners not install any structures, store anything that could be an obstruction, or plant trees or shrubs along the right-of-way. Employees from Patriots Energy Group (PEG) must be able to access right-of-ways.